Shipping & Returns

Shipping & Delivery

We try and get out all orders in 1-3 days.  This may be slightly longer at times, for which we apologise.  Unless otherwise specified we will send out all parcels the most economic route - the equivalent of First Class post.  

Standard postage is £2.95

Tracked & Signed for service is £5.95

Worldwide International Signed For £12.95

Returns & Replacements

Whilst we strive to ensure that all goods reach you in perfect condition, there are unfortunately times when this does not happen.  If you should receive damaged or faulty goods you may contact us within 14 days of receiving your order to arrange a replacement or full refund including postage and packing.  Please contact us prior to returning anything as we will not accept any returns without prior knowledge.  We do not refund postage and packing where goods are unwanted but in perfect, as described condition.

Return Address: 8 Armadale Road, Chichester, West Sussex, PO19 8TX

Ordering

If you would like to contact us with your order rather than placing it online, please feel free to give us a call on 01243 775462, or email us at info@buttoncompany.co.uk and we will try to help you in every way possible

Payment, Pricing & Promotions

We accept credit cards, paypal and BACS.  To find out more about any promotions we may have, or details of any new products, please sign up to our newsletter.   

Viewing Orders

If you need to know anything about the status of your order, please feel free to contact us.  

Updating Account Information

Please keep your account information up to date.  The addresses and other information must be up to date for us to process your order properly.